PC Services

Managed IT Services in Stellenbosch and the Western Cape

Your outsourced IT department. Monitoring, maintenance, helpdesk and planning for a fixed monthly fee, from a team that has done this since 1991.

Talk to Our IT Team 021 883 8271
  • Since 1991Stellenbosch
  • 337businesses on managed contracts
  • 2,500+Microsoft 365 users administered
  • 1,500+computers and servers monitored
  • 90,000+support jobs logged
What it is

Managed IT Services, explained

Managed IT means we take responsibility for your whole environment instead of waiting for something to break. Every computer and server gets a monitoring agent, updates are applied on a schedule, backups are checked daily, and your staff have one number to call. You get a predictable monthly cost and an IT department without the payroll.

Who needs it

  • Businesses with 5 to 250 staff that have outgrown ad-hoc call-outs
  • Companies with no in-house IT person, or one person who is stretched
  • Firms in finance, legal, medical and wine where downtime costs money and data must be protected
  • Multi-site businesses that need the same standard at every branch
What we provide

What is included

Monitoring of every computer and server, with alerts before users notice
Patching and updates on a schedule, with reporting
Helpdesk by phone, email and WhatsApp, with a ticket number for every request
Remote fixes within minutes, on-site visits when hands are needed
Backup checks every day, restore tests on a schedule
Endpoint protection and email security on every machine
Microsoft 365 administration: users, licences, mailboxes, sharing
Quarterly review of what to replace, what to fix and what to budget for
Why PC Services

Why businesses choose PC Services for Managed IT

35 years of doing this

We have run managed services long enough to have seen every failure mode, so most problems are prevented rather than fixed.

Real people, no queue abroad

Your call is answered in Stellenbosch by a technician who knows your business, not a script.

Proof, not promises

Over 1,500 computers and servers report to our monitoring every day. Ask us for your own report any time.

Often combined with Cybersecurity Backup and Recovery Microsoft 365 and Cloud All services
FAQ

Common questions

Our plans are priced per user per month in three tiers. See the Pricing page for the current rates, or use the Packages calculator to build a quote. There are no lock-in contracts; we earn the business every month.
Yes. Most issues are fixed remotely within minutes. When hands are needed, a technician comes to you. Higher tiers include a set number of on-site hours each month.
Yes, and we do it often. We document your environment, take over the monitoring, licences and backups, and give you a written handover report. The changeover normally takes two to three weeks with no downtime.
Yes. We manage businesses across the Western Cape and support clients in Gauteng, KwaZulu-Natal, the Eastern Cape and overseas by remote. On-site work is scheduled by distance from our Stellenbosch office.

What happens next

Tell us what you need. We come and look, or connect remotely, and give you a written recommendation with a price. No obligation, no jargon.

Request an Assessment See Pricing