PC Services

Business IT Support and Computer Repairs, Remote and On-site

When something breaks, a technician answers. Remote fixes within minutes, on-site call-outs across the Western Cape, and workshop repairs in Stellenbosch.

Talk to Our IT Team 021 883 8271
  • Since 1991Stellenbosch
  • 337businesses on managed contracts
  • 2,500+Microsoft 365 users administered
  • 1,500+computers and servers monitored
  • 90,000+support jobs logged
What it is

IT Support and Repairs, explained

Not every business wants a monthly contract, and every business sometimes needs help now. Our support desk takes calls, emails and WhatsApp messages, gives every request a ticket number, and fixes most problems remotely while you watch. When hardware is the problem, a technician comes to you or the machine comes to our workshop. Over 90,000 jobs have been logged this way since 2016.

Who needs it

  • Businesses that prefer pay-as-you-go support to a monthly plan
  • Companies with an in-house IT person who needs backup for overflow and leave
  • Anyone with a broken computer, a printer that will not print, or a laptop that will not start
  • Managed clients, where this desk is included in the monthly fee
What we provide

What is included

Remote support by phone, email and WhatsApp, with a ticket number every time
On-site call-outs across Stellenbosch, the Winelands, Helderberg and greater Cape Town
PC and Mac hardware repairs and upgrades in our Stellenbosch workshop
Software troubleshooting, reinstalls and data moves to new machines
Printer, scanner and peripheral support
Data recovery from failed drives where physically possible
Pre-bought hour bundles at a discount for regular users
After-hours and emergency support for all clients
Why PC Services

Why businesses choose PC Services for IT Support and Repairs

A desk that has answered 90,000+ jobs

Every job since 2016 is logged, so a technician can see your history before picking up the phone.

Most issues fixed in the first call

Remote tools mean we are on your screen in minutes. On-site is for hands, not for diagnosis.

Local workshop, local team

Repairs happen in Stellenbosch, not in a courier loop to another province.

Often combined with Managed IT IT Procurement Network and Wi-Fi All services
FAQ

Common questions

Phone 021 883 8271, email support@pcservices.co.za, or message the support number on WhatsApp. You get a ticket number immediately and a technician follows up on it.
An hourly rate, billed in increments, with no call-out fee. On-site visits carry a minimum time based on distance from our office. Current rates are on the Pricing page.
Our focus is business, but we help the staff of the businesses we support with their own machines, and our workshop takes walk-in repairs.

What happens next

Tell us what you need. We come and look, or connect remotely, and give you a written recommendation with a price. No obligation, no jargon.

Request an Assessment See Pricing